This Privacy Policy describes how Eélan Coaching and Consulting Services® (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit or interact with our website and services.

Eélan Coaching and Consulting Services is incorporated in India, with its principal place of business in Pune, Maharashtra, India, and works with clients globally, including India, APAC, the United States, Canada, the Middle East, and Europe.

We are committed to respecting your privacy and handling your personal data responsibly, transparently, and in accordance with applicable data protection laws of different locations.

1. Who We Are

Company Name: Eélan Coaching and Consulting Services

Country of Incorporation: India

Registered Location: Pune, Maharashtra, India

Website: eelan.co.in  

Privacy Contact Email: services@eelan.co.in

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch with us using the details provided above.

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Individuals who contact us through forms or email
• Individuals who download free resources or access case studies
• When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
• Prospective and current clients engaging with us for coaching, consulting, training, or facilitation services

This policy does not apply to third-party websites or platforms that may be linked from our website. We encourage you to review the privacy policies of any external sites you visit.

3. Nature of Our Services

Eélan Coaching and Consulting Services provides:

• Executive and leadership coaching
• HR and Organisation Development (OD) consulting
• Training and facilitation services

We work with individual leaders as well as organisations and leadership teams.

We do not sell services or products directly online. Initial engagement typically begins through a contact or inquiry process, followed by offline discussions.

4. Information We Collect

a) Information You Provide Voluntarily

We may collect personal information when you:

• Fill out a contact form
• Request access to case studies or insights
• Download free resources
• Communicate with us via email

This information may include:

• Name
• Corporate email address
• Professional role or position
• Reason for contacting us or service of interest

We do not require phone numbers to access our website or resources.

b) Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site

This data helps us understand website usage and improve performance and content.

5. Cookies and Analytics

Our website uses cookies and similar technologies to:

• Improve website functionality
• Understand visitor behaviour
• Track downloads and page engagement

If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our home page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

We may use analytics tools such as Google Analytics or similar services. These tools collect information in an aggregated and anonymised manner and do not personally identify you.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

6. How We Use Your Information

We use personal information for the following purposes:

• Responding to inquiries and requests
• Providing access to case studies and free resources
• Assessing the relevance of inquiries and initiating follow-up communication
• Improving our website, services, and content
• Maintaining internal records and operational efficiency
• Displaying testimonials, client names, or outcomes only where consent or contractual permission exists

   

We do not sell personal data to third parties.

7. Legal Basis for Processing (GDPR Awareness)

Where applicable under the EU General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

• Your consent
• Legitimate business interests (such as responding to inquiries or improving services)
• Performance of a contract or steps taken before entering into a contract
• Compliance with legal obligations

8. Data Sharing and Third Parties

We may share limited personal data with trusted third-party service providers who assist us with:

• Website hosting
• Email communication and newsletters (e.g., Mailchimp)
• Website analytics and performance monitoring

These providers are authorised to use your information only as necessary to perform services on our behalf and are expected to maintain appropriate data protection safeguards.

We do not process payments on our website. Any billing or payment-related information is handled offline or through secure third-party systems outside the website.

9. International Data Transfers

As a global consulting and coaching firm, your information may be stored or processed in countries outside your country of residence, including India and other jurisdictions where our service providers operate.

We take reasonable steps to ensure that such transfers comply with applicable data protection laws of respective countries and that appropriate safeguards are in place.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When personal data is no longer required, we take reasonable steps to securely delete or anonymise it.

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal data
• Request correction or updating of inaccurate data
• Request deletion of your personal data
• Withdraw consent where processing is based on consent
• Object to certain types of processing
• Request data portability (where applicable)

To exercise your rights, please contact us at privacy@eelan.co.in

12. Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, or disclosure.

However, no method of transmission over the internet is completely secure. While we strive to protect your information through periodic deletion, we cannot add any guarantees.  

13. Children’s Privacy

Our website and services are not directed toward children under the age of 16, and we do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last updated” date.

We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email: services@eelan.co.in